Introduction
SVC Safety Solutions LLP ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, svcsafety.co.uk (the "Website"). By using the Website or providing us with personal data, you consent to the practices described in this policy.

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Data Controller
SVC Safety Solutions LLP is the data controller of your personal data. Our Data Protection Officer (DPO) is Paul Goodchild, who is responsible for overseeing our data protection activities. If you have any concerns or queries, please contact us using the details provided below.

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Contact Information

• Email: pgoodchild@svcsafety.co.uk

• Postal Address: SVC Safety Solutions LLP, Lodge Park Business Centre, Lodge Lane, Langham, Colchester CO4 5NE

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Types of Data We Collect
We may collect the following types of personal data:

1. Communication Data: This includes messages you send to us through forms on our website, emails, or other forms of communication. We process this data for communication purposes, record keeping, and legal claims.

2. Customer Data: Includes information about purchases or services, such as your name, address, email, phone number, and payment details.

3. User Data: Data about your interaction with our Website (e.g., IP addresses, browser types, operating systems, and website usage patterns).

4. Marketing Data: Information about your marketing preferences, interests, and engagement with our communications.

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Use of Personal Data
We process your personal data for the following purposes:

• Performance of a Contract: To deliver the products and services you have requested.

• Legitimate Interests: To communicate with you, improve our website and services, and send you marketing communications if you have consented.

• Legal Obligations: To comply with legal requirements, including tax and accounting obligations.

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Sensitive Data
We do not process sensitive data (e.g., health data, religious beliefs, racial or ethnic origin) unless you voluntarily provide such data in specific circumstances.

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How We Collect Data
We collect data directly from you when you interact with our website, and automatically through cookies and similar technologies. We may also receive data from third-party providers like Google Analytics and social media platforms.

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Third-Party Transfers
We may share your data with third-party service providers for processing in accordance with our instructions. We ensure that these providers comply with data protection laws and implement appropriate security measures.

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International Transfers
Some third-party providers may be based outside the UK. We ensure that any international transfer complies with UK data protection laws by using appropriate safeguards such as the Standard Contractual Clauses (SCCs) approved by the European Commission.

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Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For tax purposes, we are required to retain certain information for six years.

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Your Rights
Under the UK GDPR, you have the following rights:

• Right to access your personal data

• Right to rectify or erase personal data

• Right to restrict or object to the processing of your data

• Right to data portability

• Right to withdraw consent where applicable To exercise these rights, please contact us using the contact details above.

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Security of Personal Data
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

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Complaints
If you believe we have violated your privacy rights, you may lodge a complaint with the Information Commissioner's Office (ICO), the UK’s supervisory authority for data protection matters.